Customer Care Center

Please review these frequently asked questions. If you are unable to find the answer to your question, then please complete the Customer Care form below and you will receive a response within 24-72 hours.

Frequently Asked Questions

Where can I buy a particular piece of furniture in which I am interested?
  • Our products are sold through a network of authorized dealers and they carry a variety of our products. Please use our dealer locator to find your nearest dealer for information and availability about the products offered at their location.
How do I order a wood or fabric sample?
  • Our products are sold through a network of authorized dealers. Please contact your nearest dealer to request a wood or fabric sample. We do not ship samples directly.
  • If you have a trade account with Bernhardt, please contact your Bernhardt sales representative to request a wood or fabric sample
How do I register my recently purchased product?
  • You can complete your product registration here.
How can I view the warranty for my furniture?
  • You can view our warranty information here.
Is there a different warranty for my casegood, upholstery, or outdoor furniture?
  • The warranties for our products vary based on the product type. You can view our warranty information here.